Hard conversations are going to happen whether you want them to or not.

The only choice we have is to avoid these conversations completely, to have them but do it badly, or to learn how to do them with skill and intention. Which one do you choose?

Communicating is hard.  Having hard conversations feels impossible sometimes.

These hard conversations I speak of revolve around the giving and receiving of feedback, something that most people fear.  


According to Bravely, 70% of employees avoid difficult conversations with their boss, colleagues, and direct reports. 

Just think about what important issues could have been handled within those missed opportunities. 


53% of employees handle "toxic" situations by ignoring them. 
Have you ever felt this?


 The statistics are staggering - and dangerous if we do not do something about it.

I’m Monique Helstrom, and I’m doing something about it. 

I’m on a mission to teach the most important skill that no one has ever taught us...how to communicate to be heard. 

If you’re ready to stop stressing, take this online communication course and learn all about how to have those complicated, heavy, and tough conversations. 

Why should I take this course?

But WHY is this so hard?

Why do we avoid, ignore, or butcher hard conversations or negative feedback?

Most of the trepidation we feel around giving someone feedback is really just us protecting ourselves. Our human body is wired for survival. We seek equilibrium and harmony. We don’t want to be the giver of negativity or upset the balance of our tribe. We rarely want to deal with our own emotions, let alone someone else’s. So we usually wait. And wait. We’re waiting for a perfect time when there isn’t one. We must not let problems fester, but rather tackle them with attention and intention.

Course Information

This course combines thought-provoking content with practical applications that will ease your stress during your next hard conversation.

  • Videos

    Over two hours of useful, actionable, and realistic content to help guide your next difficult conversation.

  • Downloadables

    Download cheat sheets from every lesson to help remind you of your learnings every day - and for every conversation!

  • Exercises

    Thought provoking exercises and journal prompts in every lesson to help you grow as an individual, duo, or team.

  • Access

    365-day access to videos, exercises, and workbook! No need to rush through or skip steps just to get through the course before your time runs out!

  • Content

    Everything you need to start having the difficult conversations and empowering yourself and others to be better communicators in this world.

  • Learnings

    A lifetime of better conversations, deeper relationships, enhanced productivity, less stress and maximum growth.

Are you ready to change your feedback and conflict habits forever?

Don't wait!

Buy Now

What will you learn?

Feedback seeking behavior has been linked to higher job satisfaction, greater creativity on the job, faster adaptation in a new organization or role, and lower turnover. Seeking out negative feedback is associated with higher performance ratings.

  • What communication, confrontation, and hard conversations really are.

  • The traits and behaviors of both good and "not so good" communicators.

  • Why it's so hard to give negative feedback.

  • Why it's even harder to receive negative feedback.

  • A universal feedback statement that will change your life.

  • How to give and receive positive feedback with total comfort and confidence.

  • How to prepare ourselves our bodies and minds to have a hard conversation.

  • Why we take negative feedback so personally.

  • What to do when we have a relationship with the feedback giver.

  • Additional tips and tricks if you are the leader.

Course curriculum

Here are all the goodies baked inside this course!

    1. Introduction

    2. Introduction (Audio Only)

    3. Pre-Course Survey (PLEASE TAKE)

    1. Define the Terms

    2. Define the Terms (Audio Only)

    1. Traits of a Good Communicator

    2. Cheat Sheet

    3. Exercises & Thought-Provoking Questions

    4. Traits of a Good Communicator (Audio Only)

    1. Traits of a Poor Communicator

    2. Cheat Sheet

    3. Exercises & Thought-Provoking Questions

    4. Traits of a Poor Communicator (Audio Only)

    1. Giving Negative Feedback (Video #1 of 2)

    2. Giving Negative Feedback (Video #2 of 2)

    3. Cheat Sheet

    4. Exercises & Thought-Provoking Questions

    5. Giving Negative Feedback (Audio Only)

    1. Giving Positive Feedback

    2. Cheat Sheet

    3. Exercises & Thought-Provoking Questions

    4. Giving Positive Feedback (Audio Only)

About this course

  • $129.00
  • 37 lessons
  • 2 hours of video content

Pricing Options Explained

Full Online e-Course

  • Twelve (12) videos totaling over two hours of informative, practical, and juicy content.
  • Seven (7) downloadable multi-page cheat sheets to reference daily, weekly, or whenever you have the opportunity!
  • Seven (7) exercise sheets with thought-provoking questions and journal prompts to gauge where you were, where you are, and where you are going.
  • Two (2) surveys to see how far you've come.
  • Audio-only versions are available for you to download and listen to while multitasking (yeah, I see you).
  • The investment in your new communication habits: $129.00


Full Online e-Course + 1:1 Call with Monique

  • Everything from above +PLUS+
  • An exclusive and private 1:1 coaching call with Monique. 
  • 60 minutes to discuss whatever topic is on your mind or in your heart.
  • Video recording of the coaching session for your reference.
  • The bigger investment in your new communication habits: $329.  
  • Retail value $529.


Transcripts are available upon request.

Pricing options

Choose your own adventure!

For a limited time, get both of my online courses for a wild discount!

Click this bundle below to enjoy a 30% discount when you purchase both courses. You will receive the "Introduction to Effective Communication," course + the "We Need to Talk: A Guide to Tackling Tough Conversations" course for only $140! (Retail value $199.)

Look, we were never taught how to do this at all, let alone successfully and empathetically. We were never given instructions on how to have a hard conversation and still keep our job or a friend. We were never shown proper ways of handling conflict. That is, until now.

I’m not going to lie – this is going to be hard.  Having hard conversations is hard.  It takes a while to master, and is mastered only by lots and lots (and lots) of practice. 

But trust me, whatever it is you’re trying to accomplish will take longer, cost more money, and will elicit more headaches if you don’t have these conversations.

A Special Thank You

This course wouldn't be possible without the genius of my friends at King Creative. Contact them if you have any video, film, music, or creative consulting needs.
Check out their website